Data Privacy Statement

Rural Bank of Solano (N.V.) Inc. respects and values the data privacy rights of its customers and promotes the protection of their personal data. Hence, the Bank adopted this Data Privacy Statement in accordance with Republic Act No. 10173, otherwise known as the Data Privacy Act (DPA) of 2012, its Implementing Rules and Regulations (IRR), and other relevant policies and issuances of the National Privacy Commission (NPC) and the Bangko Sentral ng Pilipinas (BSP). This data privacy statement outlines the Bank's policies and procedures on data protection to ensure that personal data collected by the bank from its clients are processed in adherence to the general principles of transparency, legitimate purpose, and proportionality.

Personal data

Personal data is information about an identified or identifiable natural person. This includes all information about your identity, such as your name, address, contact number, email address and usage data.

You can use our website without disclosing your identity or providing personal data. We will then only collect general information about your visit to our website. For some of the services offered, however, personal data is collected from you. This data will then only be processed by us for purposes of using this website, in particular for providing the desired information. When entering personal data, only mandatory data must be provided. Further information may also be provided on a voluntary basis. We will inform you about the specific details in the relevant section of this data privacy statement.

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device You use, your mobile device unique ID, the IP address of Your mobile device, your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, you may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.

We use both Session and Persistent Cookies for the purposes set out below:

Necessary / Essential Cookies

Type: Session Cookies

Administered by: Us

Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

Functionality Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

Use of Your Personal Data

Rural Bank of Solano (N.V.), Inc. may use Personal Data for the following purposes:

To provide and maintain our Service, including to monitor the usage of our Service.

To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.

To manage Your requests: To attend and manage Your requests to Us.

For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.

For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share Your personal information in the following situations:

  • With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.

  • For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.

  • With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Data Privacy Statement. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.

  • With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.

  • With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Processing of personal information

We store your data on specially protected servers within the Rural Bank of Solano. These are protected by technical and organizational measures against loss, destruction, access, modification or dissemination of your data by unauthorized persons. Access to your data is only permitted for a limited number of authorized persons. They are responsible for the technical, commercial or editorial support of the servers. Despite regular checks, however, complete protection against all risks is not possible.

Disclosure of personal data to third parties

In principle, we only use your personal information to provide the services you have requested. Insofar as external service providers are used by us within the scope of the provision of services, their access to the data also takes place exclusively for purposes related to the provision of services. Through technical and organizational measures, we ensure compliance with data protection regulations and also oblige our external service providers to comply with these.

Furthermore, we will not pass on your data to third parties without your explicit consent, with a particular focus on the avoidance of advertising and promotional activities. Your personal data will only be disclosed if you have actively consented to the transfer of your data or if we are entitled or obliged to do so by law and/or official court orders. In particular, this may involve providing information for law enforcement, security purposes or the enforcement of intellectual property rights.

Data deletion and storage time

The bank will ensure that personal data under its custody are protected against unlawful processing, disclosure, alteration and deletion. All information gathered shall be retained in for a period of at least five (5) years. All soft copies of personal information shall be disposed and destroyed in a secured manner and in accordance with the retention and disposal guidelines of BSP.

Your rights and contact

We attach great importance to explaining the processing of your personal data as transparently as possible and also to inform you about the rights to which you are entitled. If you require further information or wish to exercise the rights to which you are entitled, you can contact us at any time, so that we can take care of your request.

Rights of persons concerned

You have extensive rights regarding the processing of your personal data. First of all, you have a comprehensive right to information and can, if necessary, request the correction and/or deletion or blocking of your personal data. You may also request a limitation of processing and have a right of objection. You also have a right to data transferability with regard to the personal data you have provided us with.

Your Consent

By submitting your information and using our service, you consent to this Data Privacy Statement.

Revocation of consent and objection

Once consent has been given, it can be freely revoked at any time with effect for the future. The revocation of consent shall not affect the legality of the processing carried out on the basis of the consent until such time as it is revoked. Contact persons for this purpose are also our customer service and Data protection officer.

If the processing of your personal data is not based on consent, but on another legal basis, you can object to this data processing. Your objection will lead to a review, and, if necessary, termination of data processing. You will be informed of the results of the review and - if data processing is nevertheless to be continued - we will provide you with more detailed information as to why the data processing is permissible.


If you believe that we are not processing your personal data in accordance with this data privacy statement or the applicable data protection regulations, you have a right of appeal to a regulatory authority. You can also lodge a complaint with our data protection officer. The data protection officer will then examine the matter and inform you of the result of the examination.

Links to other websites

Our website may contain links to other websites. As a rule, these links are marked as such. We have no influence on the extent to which the applicable data protection regulations are complied with on the linked websites. We therefore recommend that you also inform yourself about the respective data privacy statements of other websites.

Changes to this Data Privacy Statement

We may update Our Data Privacy Statement from time to time. We will notify You of any changes by posting the new Data Privacy Statement on this page.

You are advised to review this Data Privacy Statement periodically for any changes. Changes to this Data Privacy Statement are effective when they are posted on this page.

Data protection Officer and contact

For questions related to our handling of personal data or further information on data privacy issues, please contact our customer service:

Phone: 0928-511-5013
Email: compliance@rbsolano.

Last updated: November 06, 2023